European Consumer Centre Romania
We offer you free help when having consumer problems with a product or a service bought in another EU member state.
We give you free information on your rights when traveling in another EU member state.
We offer you free support when having a complaint against a company from another EU member state, so that your problem is solved.
The European Consumer Centres Network (ECC-Net) is currently conducting a Joint Project within his Network on the topic “Online holiday booking: is the indicated price the final price?” A lot of consumers complained in 2015 to ECC-Net because the price they finally paid or would have to
Geo-blocking is the commercial practice through which consumers in online are prevented to access and buy a product or a service from another member state or through which consumers are automatically redirected to a local website. This practice can affect consumers' rights and can lead in some case
You bought something during the holiday and shortly after it proved defect? You had problems with car rental or accommodation when you made thereservation from home? The return flight was delayed? If you holiday proves to be different from what you planned, you should know what to do and how to u